Food Pantry
Find the Food and Support You Need
We’re an emergency food pantry that helps families through difficult times. Whether you’ve lost a job, faced unexpected medical bills, or are working but still struggling to make ends meet, we’re here to help. We offer more than food—we provide case management support to help you move toward a more stable future. And no matter your situation, you won’t walk away empty-handed.
Where to Find Us
Crosslines Primary Food Pantry Address
3055 E. Division Street
Springfield, MO 65802
Pantry Hours
Monday–Thursday: 9:00 AM – 1:45 PM
Friday: 9:00 AM – 12:00 PM
Wednesday Evening: 5:30 PM – 7:00 PM
Office Hours
Monday-Friday: 8:00 AM – 4:30 PM
Call 417-869-0563
Email Us
Testimonials
When K.W. came to Crosslines, she was a single mother caring for an infant while working to rebuild her life. After overcoming homelessness, addiction and significant personal challenges, she had committed herself to creating a different future for herself and her daughter. Determined to continue moving forward, K.W. enrolled in a rigorous high school completion program through MERS Goodwill. While balancing the demands of parenting, she successfully earned her diploma and was accepted into CoxHealth’s Phlebotomy Program.
After a serious injury and ongoing legal challenges disrupted their lives, a young couple came to Crosslines seeking food assistance. Through case management, they set goals and began addressing the many challenges they faced, including food insecurity, employment concerns, disability applications and mental health needs. Crosslines helped connect the couple with community resources, including SNAP benefits, utility assistance and other support services.
At 79 years old, Great-Grandma B. is raising two great-grandchildren, one in elementary school and one in high school. Like many kinship caregivers, she has faced the challenges of meeting the needs of growing children while living on a limited income. Over the years, she has turned to Crosslines for support through programs such as Wish I May, Holiday Assistance, Coats for Kids and resource referrals. Whether she needed help finding services, winter clothing or assistance celebrating special occasions, she knew where to turn for guidance and encouragement.
When a young family first came to Crosslines during the COVID-19 pandemic, they were facing housing instability, financial hardship, and the stress of caring for multiple family members with disabilities. After a dispute with a landlord left them struggling to catch up on rent, Crosslines helped connect them with grant funding that allowed them to settle their housing situation and move into a safer home.
When a mother came to Crosslines Food Pantry for the first time, she expected to leave with groceries. What she didn’t expect was to also find diapers for her baby, coats for her children, and even a birthday bag for her daughter, whose birthday was that very day. She left not only with food, but with tears of gratitude — a reminder that dignity and hope are just as essential as bread and milk.
Eligibility Requirements
Can I Get Help?
You must:
- Be a resident of Greene County.
- Some programs are income-dependent. Contact us to learn more.
- Bring Social Security Identification for all members of the household to each visit.
- Bring a piece of mail less than 30 days old to each visit.
- For senior-specific services, individuals must be 60 years or older.
Crosslines operates in accordance with the US Department of Agriculture nondiscrimination clause which prohibits discrimination on the basis of race, color, sex, age, handicap, religion or national origin. Crosslines is prohibited from requiring participation in any religious services or activities in exchange for our food or services. View the USDA’s Nondiscrimination Statement here.
Crosslines Food Pantry Income Eligibility
185% of Federal Poverty Guidelines – Effective July 1, 2026
Household Size
Monthly Income
1
$2,461
2
$3,337
3
$4,212
4
$5,088
5
$5,964
6
$6,839
7
$7,715
8
$8,591
For households larger than 8 people, add $876 for each additional member.
Meet income requirements set by USDA. View USDA Guidelines to see if you qualify
Don’t qualify, but still need help? We’re still here. Give us a call at 417-862-3586.
USDA Food Assistance Eligibility Guidelines
Emergency food is available for anyone who meets the USDA food assistance eligibility standards.
See Our Services
Ways We Can Help
Food
Choose the food your family needs in our client-choice pantry. Eligible households can shop up to six times per year. We welcome families with children, seniors, households with someone who has a disability, and adults working toward employment.
USDA Food
Receive monthly food supplies through the federal USDA program. Available to Greene County residents who meet income guidelines. This food can be picked up every month, even if you’ve used your pantry visits.
Senior Food Box
Monthly food boxes for seniors 60 and older who meet tighter income requirements. Pick up your box while visiting the pantry. Available to those living at or below the federal poverty line.
Homebound Shopping
Monthly food delivery for seniors who can’t leave home. We bring groceries tailored for older adults right to your door. Funded by Greene County and available to seniors who meet pantry eligibility guidelines.
Find the Answers You Need
Frequently Asked Questions
Where are you located?
We’re located at 3055 E. Division, Springfield, MO 65802. Park in front of the building when you visit.
Where do you get your food?
Our food comes from generous community donors, food drives, and federal USDA programs. Everything we distribute is inspected and safe for your family.
What do I need to bring for my first visit?
Bring identification and something showing your current address (like a piece of mail or a utility bill). If you have children, bring verification of their ages. We’ll help you through the process when you arrive.
Do I qualify if I'm working?
Yes. Many people who work full-time still qualify for our services because wages haven’t kept up with the cost of living. Even minimum wage earners with families often qualify.
What if I don't meet the eligibility requirements?
We never turn anyone away empty-handed. If you come to us for help, we’ll make sure you leave with food. We can also connect you with case management to help you work toward stability.
Do I have to meet with a case manager?
If you have children at home, are 60 or older, or have a disability in your household, you don’t have to meet with a case manager to access the pantry. If you’re an adult who has the ability to work, we’ll connect you with case management after your first visit to help you build toward employment and stability. This isn’t a barrier—it’s support we offer to help you succeed.
How often can I visit?
You can shop the pantry up to six times per year. USDA food is available monthly if you qualify. Senior food boxes and homebound delivery are also monthly programs.
Find Other Resources
More Help Is Available
Contact Us
Call Us: 417-862-3586
Email Us: [email protected]
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