Help for the Holidays
Celebrate Thanksgiving and Christmas with Dignity
The holidays should be a time of joy, not stress. If you’re struggling to put a holiday meal on the table or gifts under the tree for your children, we’re here to help. Our holiday assistance programs provide holiday food items and a holiday toy store, where caregivers can shop to fill the wish lists of children aged 16 and under.
Need Holiday Help?
Call Us: 417-862-3586
Registration for holiday assistance typically opens in October. Call us or visit our office to learn about current availability and sign-up dates.
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Hear from Our Neighbors
When K.W. came to Crosslines, she was a single mother caring for an infant while working to rebuild her life. After overcoming homelessness, addiction and significant personal challenges, she had committed herself to creating a different future for herself and her daughter. Determined to continue moving forward, K.W. enrolled in a rigorous high school completion program through MERS Goodwill. While balancing the demands of parenting, she successfully earned her diploma and was accepted into CoxHealth’s Phlebotomy Program.
After a serious injury and ongoing legal challenges disrupted their lives, a young couple came to Crosslines seeking food assistance. Through case management, they set goals and began addressing the many challenges they faced, including food insecurity, employment concerns, disability applications and mental health needs. Crosslines helped connect the couple with community resources, including SNAP benefits, utility assistance and other support services.
At 79 years old, Great-Grandma B. is raising two great-grandchildren, one in elementary school and one in high school. Like many kinship caregivers, she has faced the challenges of meeting the needs of growing children while living on a limited income. Over the years, she has turned to Crosslines for support through programs such as Wish I May, Holiday Assistance, Coats for Kids and resource referrals. Whether she needed help finding services, winter clothing or assistance celebrating special occasions, she knew where to turn for guidance and encouragement.
When a young family first came to Crosslines during the COVID-19 pandemic, they were facing housing instability, financial hardship, and the stress of caring for multiple family members with disabilities. After a dispute with a landlord left them struggling to catch up on rent, Crosslines helped connect them with grant funding that allowed them to settle their housing situation and move into a safer home.
When a mother came to Crosslines Food Pantry for the first time, she expected to leave with groceries. What she didn’t expect was to also find diapers for her baby, coats for her children, and even a birthday bag for her daughter, whose birthday was that very day. She left not only with food, but with tears of gratitude — a reminder that dignity and hope are just as essential as bread and milk.
Eligibility Requirements
Can I Get Help?
To qualify for holiday assistance programs through Crosslines, you must:
- Be a resident of Greene County
- Provide Social Security cards for all members of your household (including children)
- Provide a piece of mail less than 30 days old showing your current address
Ways We Can Help
Thanksgiving Turkey
Receive a turkey and holiday meal supplies to celebrate Thanksgiving with your family. Registration typically opens in early fall for Thanksgiving assistance.
Christmas Turkey
Get a turkey and meal supplies for your family’s Christmas dinner. Help us make sure everyone can enjoy a holiday meal together.
Christmas Toy Store
Shop for toys and gifts for your children at our Christmas toy store. Parents can choose age-appropriate gifts that their kids will love, ensuring every child wakes up to something special on Christmas morning.
Find the Answers You Need
Frequently Asked Questions
When can I sign up for holiday assistance?
Registration dates vary each year but typically open in early fall for Thanksgiving and late fall for Christmas. Call our office or check our website for current registration dates and times.
Do I need to qualify based on income?
While we prioritize families with the greatest need, specific income requirements may vary by program and year. Contact us to learn about current eligibility guidelines.
Can I get help for both Thanksgiving and Christmas?
Yes. Families can register for both Thanksgiving and Christmas assistance if they meet eligibility requirements for each program.
What ages are covered by the Christmas toy program?
Our Christmas toy store typically serves children from infancy through age 16. Parents shop for their own children to ensure gifts are appropriate and meaningful.
Where are you located?
We’re located at 3055 E Division St, Springfield, MO 65802. Park in front of the building when you visit.
What should I bring when I come to register?
- Social Security cards for everyone in your household, including all children.
- A piece of mail dated within the last 30 days that shows your current address (such as a utility bill or official letter).
What should I bring when I come?
When you come to receive your food, bring the letter that we sent you indicating you are registered.
What if I'm already receiving help from the food pantry? Can I still get holiday assistance?
Yes. Holiday assistance programs are separate from our regular food pantry services. If you meet the eligibility requirements, you can receive help for the holidays.
I'm embarrassed to ask for help. Will this be kept private?
Absolutely. We treat every person with dignity and respect, and your information is kept confidential. Everyone faces difficult seasons—there’s no shame in asking for help to give your family a good holiday.